Introduction

At CurrenC Forex, respecting and protecting your Personal Information is fundamental to our business. This commitment is not only a Constitutional right and legal requirement but also aligns with our business practices and values.

Our privacy principles

In accordance with the 8 Conditions in the Protection of Personal Information Act (POPIA), we commit to:

  1. Joint Responsibility - We share accountability with you in managing and protecting your Personal Information when providing our services
  2. Minimal Data Collection - We only collect and process Personal Information that is absolutely necessary for providing our services and concluding related agreements
  3. Purpose Limitation - Your Personal Information will only be used for the specific purpose of assisting you or providing services to you
  4. Limited Processing - We will not share or further process your Personal Information unless required for service delivery or by law
  5. Transparency - We maintain open communication and will notify you as required by law regarding the collection and use of your Personal Information
  6. Data Security - We implement appropriate measures to safeguard and protect your Personal Information in our possession
  7. Information Access - We will freely confirm what Personal Information we hold, update it when necessary, and retain it only for legally required periods
  8. Consent - We respect your right to withdraw consent for the processing of your Personal Information.

Information we collect

We collect the following Personal Information as prescribed by relevant laws:

Financial Services

  • Personal details
  • Financial circumstances
  • Investment objectives
  • Risk profile

Identity Verification

  • Identification documents
  • Proof of address
  • Banking information

Record Keeping

  • Audit purposes
  • Regulatory compliance
  • Legal proceedings
  • Court rulings

Credit Reference Purposes

  • Identity number
  • Credit history (with your authorization)
  • Financial information

Retention of information

We retain Personal Information in accordance with:

  • Information Regulator requirements
  • Government agency regulations
  • Legal proceedings requirements
  • Financial Advisory and Intermediary Services Act 37 of 2002
  • Financial Intelligence Centre Act 38 of 2001

Your rights

You have the right to:

  • Request access to your Personal Information
  • Request correction of your Personal Information
  • Request deletion of your Personal Information (subject to legal requirements)
  • Object to the processing of your Personal Information
  • Lodge a complaint with the Information Regulator

Contact information

CurrenC Forex contact details

Email - 01: clients@currencforex.co.za

Email - 02: help@currencforex.co.za

Information Regulator Contact Details

Website: https://www.justice.gov.za/inforeg/
Contact: 012 406 4818
Email: inforeg@justice.gov.za

Limitations

Your right to request removal, updates, or amendments to personal information may be limited in situations where we are legally required to maintain records under:

  • Financial Advisory and Intermediary Services Act 37 of 2002
  • Financial Intelligence Centre Act 38 of 2001

Updates to this policy

We reserve the right to update this privacy policy as needed to comply with regulatory requirements and business needs. Any changes will be communicated to our clients through appropriate channels.

EFFECTIVE DATE
This privacy policy is effective as of November 2024.