Know your customer

Welcome to our Know Your Customer (KYC) portal — designed to make your onboarding experience fast, secure, and fully compliant with South African regulations.

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Why KYC Matters

KYC is a legal requirement under South Africa’s Financial Intelligence Centre Act (FICA), aimed at preventing financial crimes such as money laundering and fraud. By verifying your identity, we help ensure a safe and trustworthy environment for all our customers.

What You’ll Need

To complete your KYC submission, please have the following documents ready:

Proof of Identity: A government-issued ID such as a Smart ID card, passport, or driver’s license.
Proof of Address: A recent utility bill, bank statement, lease agreement, or similar document confirming your residential address.

Some services may also require biometric verification or additional documentation, depending on the nature of the account or transaction.

How It Works

Our digital KYC form is streamlined for ease of use. Simply fill in your personal details, upload the necessary documents, and submit. Our team will review your information promptly, ensuring a smooth and efficient verification process.

Start your KYC process now and enjoy secure, compliant services tailored to your needs.

How to get started

1. Complete your KYC (Know Your Customer)

Start with a quick KYC check to keep things legit and secure—no stress, just a standard step.

2. Our Representative Will Contact You

Sit back—we’ll reach out to guide you through the next steps, making it smooth and easy.

3. Confirm and Send Funds

Lock in your rate and send your funds. We’ll provide the reference number and details to guide the transfer.

4. Funds Transferred to ZAR

We facilitate your transfer within 1–2 business days, and you’re all set—ZAR lands in your designated South African account.